Pet Poets Club Privacy Policy



BECOMING A MEMBER

When you become a Pet Poets Club member we ask you to give us some information about yourself (such as name/s, address, email and date of birth). We take the privacy of any personal information you give us very seriously, and this policy tells you how we collect information from you, what we use your information for, and your rights in relation to this. If there is anything in this policy that you do not understand, or you have a question about how we use your personal information, please write to us at the address given at the end of this policy.

In general, any information you provide to Lavish Productions will only be used within Lavish Productions and by its service providers. It will never be supplied to anyone outside Lavish Productions without first obtaining your consent, unless we are obliged or permitted by law to disclose it.

What personal information is collected about me?

When you become a Pet Poets Club member, we will ask you to give us information such as name/s, date of birth, email address/es and address/es. We call this ‘personal information’.

How do you use that personal information?

We process personal information collected via this website for the purposes of:

  • - Providing and personalising our services
  • - Dealing with your inquiries and requests
  • - Administering orders and accounts relating to our suppliers or customers
  • - Administering membership records
  • - Providing you with information about our products and services (by email or post)


We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes. You can tell us at any time that you do not wish us to use your personal information by writing to us at the address given at the end of this policy. If you write to us, please include your full name/s, date of birth, address, email address/es and mobile number so we can check our records thoroughly. Once you have let us know that you want us to cease using the personal information we will cease to use the information you give us. Do you share my information with anyone else?

We will only share your personal information to someone else if the law says that we have to do this or if we believe that we need to do this to protect and defend your rights, property or personal safety.

SECURITY

We place great importance on the security of your personal information, and we have taken security measures to try to prevent the loss, misuse and alteration of personal information that we collect and hold. While we cannot ensure or guarantee that loss, misuse or alteration of your personal information will not occur, we will do our best to try to make sure that this does not happen.

Where is the information stored?

We keep any personal information you send to us on a computer located in the United Kingdom. We need to do this in order to process the information you send us and to send you occasional notifications of Pet Poet Club offers.

Your acceptance of these terms

If you become a Pet Poet Club member, we will assume that you have read through this policy carefully, and understand and accept it. If you do not wish us to use personal information to send you your Pet Poet Club newsletter and notification of any books published by Imagineire Limited you should ask us to stop using your personal information for that purpose as mentioned above. If you do not agree to anything in this policy, then you should not become a Pet Poet Club member. If there is a change in our privacy policy that affects the way in which we may use your personal information, then we will do our best to contact you to make sure you agree to this.

YOUR RIGHTS

You have a legal right to a copy of all the personal information that we hold about you. You also have a right to ask us to correct any mistakes in that information. As mentioned above, you also have a right to ask us to stop using your personal information to contact you at any time. If you have any questions, concerns or comments about this policy, please write to us at:

Lavish Productions Limited
The Media Village
131-151 Great Titchfield Street
London
W1W 5BB

SHOP ORDERS

When you order items from our online shop you are directed to the PayPal website who will take your payment. We do not hold any of your financial details on file. Please read PayPal's privacy policy here

We only use your postal address, email and contact telephone number in order for us to ship your goods to you efficiently.